To begin the refund process, please email us at info@secretsofbragi.com

100% CUSTOMER SATISFACTION GUARANTEE

Here at Secrets of Bragi, we aim for 100% Customer Satisfaction. If we did something wrong, if something got broken in shipping, or if you just downright do not like what your ordered we want to help. So let us know, and we'll do all we can to make sure you get taken care of. We take pride in, and stand by our products, and want to make sure you feel you're getting your hard earned money's worth. So we stand by each and every product we offer even if it takes us longer to expand what we have available.

HIGH QUALITY GUARANTEE

We handmake all of our products, in small batches, to ensure quality. We have done rigorous testing and adjust products in real time to make sure we have the best we feel we can offer. To do this, we use all natural American sourced oils and butters, high quality fragrance oils, and metal/glass containers for our oils, balms, and butters. If you don't feel the quality is up to snuff, we will replace your product(s) or refund your money. There may be a couple questions so we can learn, grow, and better ourselves. Thank you in advance!

REQUIREMENTS & RESTRICTIONS

• ALL Return and/or Exchange Request(s) MUST be made within 30 days from date which the order was placed.
• We require an order number or receipt to ensure that the product was purchased from us.
• If a return is granted, the product exchange, refund or store credit will be issued upon receiving the returned product back.